Terms and Conditions

Introduction

Welcome to KayakKings. By using our kayaking adventures, equipment rentals, and guided river tours, you agree to comply with these terms and conditions. Please read them carefully before booking our services. These terms govern your kayaking experience and establish the rights and responsibilities of both parties. Our commitment is to provide you with the highest quality adventure while ensuring your safety and satisfaction.

Services

KayakKings provides comprehensive kayaking services including guided river tours, equipment rentals, kayaking lessons, and adventure packages. We offer river expeditions, lake excursions, beginner training, advanced skill development, and specialized kayaking experiences. Our services cover all aspects from initial safety briefing to photography and post-adventure support. We specialize in customized adventures for different skill levels, group experiences, and corporate team building events.

Bookings and Scheduling

Kayaking adventures must be booked in advance through our platform or directly with our team. A minimum notice of 24 hours is required for basic rentals, while guided tours and specialized adventures require at least 1 week advance booking. Cancellations must be made 48 hours before the scheduled adventure to avoid charges. Weather-dependent rescheduling options are available at no extra cost. Our scheduling team monitors weather conditions and provides regular updates about your upcoming adventure.

Insurance and Liability

We provide comprehensive adventure insurance coverage during all kayaking activities. Additional coverage options are available for personal equipment and specialized activities. Our guides follow strict safety protocols and emergency procedures. Please contact us at [email protected] for claims or concerns. All participants must sign liability waivers and medical disclosure forms before activities. We maintain detailed safety records and incident reporting protocols.

Equipment and Safety Gear

We maintain a modern fleet of kayaks and high-quality safety equipment. All our gear undergoes regular maintenance and safety inspections. Our equipment meets international safety standards and is appropriate for various skill levels. In case of any equipment issues during your adventure, we provide immediate replacements. Contact us at [email protected] for any concerns. Our gear includes life jackets, helmets, paddles, dry bags, and emergency equipment.

Pricing and Payments

Adventure costs are calculated based on duration, type of activity, group size, and seasonal factors. We accept various payment methods including UPI, bank transfers, credit cards, and digital wallets. All transactions are processed through secure payment gateways. Early booking discounts and group rates are available. A booking deposit of 50% is required to confirm your adventure, with the balance due before the activity begins. We offer special rates for regular customers and seasonal packages.

Safety Standards

We maintain strict safety protocols during all kayaking activities. Our guides are certified in water rescue and first aid. All participants must complete basic safety training before adventures. We follow weather advisory systems and maintain emergency communication equipment. Our guide-to-participant ratios exceed industry standards. Regular safety drills and equipment checks are conducted. We maintain detailed emergency response plans for all locations.

Participant Responsibilities

Participants must provide accurate information about their swimming ability and medical conditions. Following guide instructions and safety protocols is mandatory. Proper attire and sun protection must be worn. Participants should arrive at least 30 minutes before scheduled departure. Personal valuable items should be stored in provided lockers. We require participants to respect environmental guidelines and local regulations.

Environmental Protection

We follow strict environmental protection protocols during all adventures. Our "Leave No Trace" policy is mandatory for all activities. We participate in river cleanup initiatives and environmental conservation programs. Participants are educated about local ecosystem protection. We maintain partnerships with environmental organizations and support local conservation efforts.

Intellectual Property

All content on our website, including adventure photos, route maps, and training materials, is protected by copyright. Our adventure methodologies and safety protocols are proprietary. Participant photos and testimonials may be used for marketing with permission. We respect participant privacy and maintain strict photo sharing guidelines.

Terms Updates

These terms may be updated to reflect changes in our services or safety regulations. Changes will be posted on our website with notification to booked participants. Terms updates do not affect adventures already scheduled. Special terms may apply for advanced expeditions or specialized activities. We maintain current safety certifications and regulatory compliance.

Dispute Resolution

We prioritize amicable resolution of any concerns through our adventure support team. Issues must be reported within 48 hours of activity completion. If needed, disputes will be resolved through mediation under Indian law. We maintain transparent communication throughout the resolution process. Our safety committee reviews all incident reports and implements preventive measures.